Stolen SNAP Benefits Program
Affidavit of Fraudulent Use of an EBT Card
The Stolen Supplemental Nutrition Assistance Program (SNAP) Benefits Program, implemented and funded by the United States Department of Agriculture (USDA) Food and Nutrition Services (FNS), ended on September 30, 2024. If your benefits were stolen prior to September 30, 2024 due to skimming and/or cloning, you may be eligible for reimbursement. To submit a claim, you must report the theft within 90 days of the date the benefits were stolen. For example, if your benefits were stolen on September 30, 2024, you must submit your claim by December 29, 2024.
How to check your EBT history:
- Review your EBT history online or by downloading the FIS ebtEDGE mobile app (available for download in the Apple App Store and Google Play Store).
- Call the toll-free EBT Customer Service line at (888) 356-3281.
Please note, if your SNAP benefits have been skimmed and have not reported your EBT card lost or stolen, your account is likely still at risk. No replacement benefits may be issued until you have reported your compromised EBT card lost or stolen. To report your card stolen, request a new card, and change your PIN, please call EBT Customer Service at (888) 356-3281.
The Department will review your claim within 10 business days of receipt. If your claim is approved, the stolen benefits will be reimbursed, either the exact amount stolen or the equivalent of two months of SNAP benefits before the theft, whichever is less. Once your claim is validated, the benefits will be available for use on your Electronic Benefit Transfer card the following day.
If your benefits were stolen on or before September 30, 2024, please fill out the below form in its entirety.